Terms of Service

Welcome to C&A Kids. By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service.

General Terms

These Terms of Service apply to all visitors, customers, and users of our website. We reserve the right to update or modify these terms when necessary.

Orders

When placing an order, you agree to provide accurate and complete information, including your contact details, billing information, and shipping address.

We reserve the right to cancel or refuse an order in cases including product unavailability, pricing errors, payment issues, or suspected fraudulent activity.

Product Information

We make reasonable efforts to ensure that product descriptions, images, sizes, colors, and prices are accurate. However, slight variations may occur depending on your screen settings or product production.

Pricing & Payment

Prices are displayed in the currency shown on our website and may change without prior notice.

Orders will only be processed after payment has been successfully authorized or confirmed.

Shipping & Delivery

Shipping times are estimates and may vary depending on destination, carrier conditions, customs processing, public holidays, and other circumstances outside our reasonable control.

Please refer to our Shipping Policy for additional information about order processing, delivery, and tracking.

Returns & Refunds

Returns and refunds are handled in accordance with our Return Policy. Customers must follow the return instructions provided by our customer support team.

Website Use

You agree not to use our website for any unlawful or unauthorized purpose, including:

• Attempting to interfere with website security or functionality
• Submitting false or misleading information
• Using the website for fraudulent activities
• Copying or reproducing website content without authorization

Intellectual Property

Website content, including text, graphics, images, layouts, and other materials, may be protected by applicable intellectual property laws and may not be copied, reproduced, or distributed without appropriate authorization.

Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, analytics providers, and other service partners. Their services may be subject to separate terms and policies.

Limitation of Liability

To the extent permitted by applicable law, we are not responsible for indirect losses, delivery delays, technical interruptions, or events outside our reasonable control.

Changes to These Terms

We may revise these Terms of Service from time to time. Updated terms will be published on this page and will apply from the date they are posted.

Contact Us

Email: support@lavieno.com

Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (CET)